Support & training
Refund Office consults Merchants on VAT refund service providing to physical persons and eRO system applicability.
On-site training provided by Refund Office staff:
- Understanding the importance and benefits of Tax Free shopping;
- Tax Free shopping service support;
- Using the application.
- Sales staff gains knowledge of service and application;
- Increased speed of in-store processing;
- Increased number of successfully completed transactions and associated Tax Free revenue.